Privacy Policy
Last updated on April 4, 2026. Your privacy is our top priority.
01Introduction
Welcome to Studeylearn ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our e-learning platform, including our website, mobile application, and AI-powered educational tools.
By accessing or using Studeylearn, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
02Information We Collect
We collect several types of information from and about users of our platform:
- Personal Identifiers: Name, email address, phone number, and account credentials.
- Profile Information: Educational background, interests, and learning goals.
- Usage Data: Course progress, quiz results, and AI tutor interactions.
- Content Data: PDFs uploaded for summarization and AI chat history.
03AI Tools and Data Privacy
Studeylearn utilizes advanced AI technologies (including LLMs) to provide features like AI Chat, AI Quiz, and PDF Summarization.
Data Processing: When you interact with our AI tools, the content you provide may be processed by third-party AI service providers. We ensure these providers adhere to strict data protection standards and do not use your personal data to train their models without authorization.
Anonymization: We strive to anonymize data used for AI training and optimization to protect your identity.
04How We Use Your Information
We use the data to provide and maintain our services, personalize your learning experience using AI, process transactions, and award XP and rewards based on your achievements.
05Sharing Your Information
We do not sell your personal information. We may share your data with:
- Service Providers: Hosting, analytics (like Google Analytics), and payment processors (like Paystack or Flutterwave).
- AI Partners: Third-party AI providers purely for processing your educational requests.
- Mentors: Tutors you've enrolled with can see your progress and achievements.
- Legal: When required to comply with the law or protect our rights.
06Your Rights and Choices
You have the following rights regarding your data:
- Access & Portability: Download a copy of your learning data and personal info.
- Rectification: Update your profile information at any time.
- Erasure: Request permanent deletion of your account and data.
- Marketing Opt-out: Unsubscribe from our newsletters and recommendations.
07Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. We use AES-256 encryption for data at rest and TLS/SSL for data in transit. Our servers are monitored 24/7 for potential vulnerabilities and attacks.
08Cookies & Tracking
We use cookies and similar tracking technologies to track the activity on our Platform and hold certain information.
- Session Cookies: Operation and authentication.
- Preference Cookies: Dark mode and language settings.
- Analytics Cookies: Improving the user experience via aggregated data.
09Children's Privacy
Our Service is intended for students of various ages. We do not knowingly collect Personal Data from children under 13 without verifiable parental consent.
10Data Retention & Deletion
AI Histories: Retained for 30 days then anonymized.
Account Data: Retained as long as your account is active.
11Account Deletion
How to request account deletion:
- Log in to your Studeylearn account.
- Navigate to Account Settings or Profile.
- Choose the Delete Account option.
- Confirm your request.
Alternatively, you can send an email to support@studeylearn.com using the subject line "Account Deletion Request".
Data Deletion & Retention: When your account is deleted, we delete your personal data.
Retention Period: Upon your request, your account is immediately deactivated. Data is permanently deleted from our primary servers within 30 days.
Contact Our Privacy Team
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@studeylearn.com
Address: Portharcourt, Nigeria